Witness Services Coordinator

Scranton, PA

Full Time

Department of Justice (DOJ)

Mid Level

Title: Witness Services Coordinator
Location: Scranton, PA
Schedule: Full-time, onsite Monday-Friday
Salary: $24.56–$29.65 per hour, commensurate with experience

We are seeking an experienced Witness Coordinator to support the U.S. Attorney’s Office, Middle District of Pennsylvania (USAO PAM), in Scranton, PA. Your scope of work will support the fact witness management process before, during, and after trials, hearings, pretrial conferences, and grand jury proceedings.

This is a full-time opportunity in which we’ll provide competitive pay, job stability, and security.

Apply today!

RESPONSIBILITIES
Witness Support

Work directly with fact witnesses before, during, and after court proceedings
Coordinate appearances for court, pretrial conferences, and grand jury proceedings
Provide witnesses with appearance details, travel documents, courtroom orientation, and onsite support
Meet witnesses upon arrival and escort them to hearings, conferences, or court as needed
Identify special circumstances or witness needs that require review by an Assistant United States Attorney
Respond to witness questions regarding appearances, travel, lodging, and reimbursement

Travel & Reimbursement

Arrange witness travel and lodging in accordance with DOJ and USAO procedures
Prepare documentation for special travel arrangements and obtain required approvals
Collect receipts, signatures, and supporting records needed for witness reimbursement
Prepare and submit witness vouchers and related reimbursement documentation
Respond to inquiries regarding pending and completed witness payments
Gather required documentation and reconcile Government Travel Accounts

Administrative Support

Receive visitors and respond to calls, questions, and inquiries from fact witnesses
Prepare routine correspondence and recurring documents using required formats and terminology
Track hearings, trial dates, grand jury appearances, conferences, and other witness activity
Maintain calendars or databases of active and pending witness appearances when requested
Use Microsoft Office for word processing, document creation, data entry, and records management
Perform related administrative and logistical duties supporting witness management

Records Management

Establish and maintain witness files, documents, databases, calendars, and tracking records
Assemble documents and information needed for witness files and reimbursement processing
Maintain witness records in accordance with DOJ procedures and retention requirements
Protect confidential witness information and personally identifiable information
Preserve Government records in accordance with federal and agency requirements
Follow DOJ privacy, cybersecurity, confidentiality, and information-handling rules

Coordination

Confer with Assistant United States Attorneys regarding appearances and special circumstances
Coordinate with the Court, Probation, Pretrial Services, and the U.S. Marshals Service
Communicate with investigative agencies and other Government counterparts as needed
Gather information needed to support witness appearances, travel, and case scheduling
Escalate approval needs, special circumstances, and scheduling issues to appropriate personnel

REQUIRED BACKGROUND

At least one year of clerical, office, or administrative support experience
Experience and expertise performing the services required for the position
Proficiency in Microsoft Office Suite
Proficiency in word processing, document creation and management, business administration, and data entry
Ability to communicate professionally with witnesses, attorneys, Government personnel, and members of the public
Ability to handle confidential and sensitive information
Valid state driver’s license
Must live within the general commuting radius of the USAO office
Must be capable of successfully completing the required background investigation

EDUCATION

High school diploma or equivalent required
Undergraduate degree preferred

LOCATION

Scranton, PA 18503

TRAVEL

Travel may be required

WORK HOURS

Monday–Friday, 40 hours per week

TELEWORK

Telework may be authorized

CLEARANCE

U.S. citizenship required as it supports the U.S. federal government

CLIENT

Department of Justice (DOJ)

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Nonexempt

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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