Witness Services Coordinator

New Orleans, LA

Full Time

Department of Justice (DOJ)

Mid Level

Title: Witness Services Coordinator
Location: New Orleans, LA
Schedule: Full-time, onsite Monday-Friday
Salary: $28.70–$32.80 per hour

KMRG is seeking an experienced Witness Services Coordinator to support the U.S. Attorney’s Office for the Eastern District of Louisiana (USAO EDLA) Victim Witness Assistance Program’s Fact Witness Program.

In this role, you will help Fact Witnesses navigate the administrative and logistical requirements associated with Grand Jury proceedings, hearings, and trials. You will coordinate witness schedules and travel, prepare reimbursement documentation, maintain case-related records, and support attorneys and trial teams as important court dates approach.

This is an excellent opportunity for someone who enjoys meaningful, mission-driven work and can remain organized, professional, and compassionate while managing sensitive information and competing deadlines.

Applications will be reviewed as they are received. Apply today!

RESPONSIBILITIES
Fact Witness Support

Assist Fact Witnesses throughout Grand Jury proceedings, hearings, and trials
Maintain and track subpoenas for upcoming witness appearances
Calendar witness appearances and confirm scheduling information
Meet with witnesses to complete required paperwork and collect supporting documentation
Communicate courteously and tactfully with witnesses regarding administrative and logistical needs
Obtain current witness, case, and court-event information from Criminal Division personnel
Keep appropriate program personnel informed of case progress, approaching deadlines, and scheduling concerns

Travel & Reimbursement

Gather travel information directly from Fact Witnesses
Arrange witness transportation and lodging at Government rates when available
Communicate finalized travel arrangements to witnesses, attorneys, and appropriate support personnel
Prepare, scan, file, and process Fact Witness expense-reimbursement vouchers
Collect receipts and other documentation required to support witness reimbursements
Research and resolve travel-voucher or payment-processing issues
Assist with monthly reconciliation of Fact Witness travel credit-card accounts
Reconcile credit transactions and resolve travel or reimbursement discrepancies

Trial & Case Support

Coordinate witness-related trial-preparation meetings
Maintain trial calendars, spreadsheets, and case-tracking systems
Track hearings, trial dates, sentencing dates, Grand Jury appearances, and other case milestones
Support attorneys and trial teams with witness scheduling and logistics
Establish and maintain correspondence, reports, records, and working files for ongoing cases
Review legal and non-legal documents, including motions and briefs, as required
Protect confidential, law-enforcement-sensitive, privileged, and personally identifiable information

Administrative Support

Monitor the weekly Grand Jury schedule and ensure subpoenas are received, logged, and processed
Produce correspondence, reports, spreadsheets, tables, charts, and other written materials
Integrate information from multiple software applications into accurate, usable work products
Review documents for formatting, data accuracy, spelling, punctuation, and grammar
Maintain organized electronic and hard-copy files
Perform related administrative and case-support duties for the Fact Witness Program

REQUIRED BACKGROUND

Relevant experience providing administrative, legal, case, witness, travel, financial, or similar professional support
Proficiency in Microsoft Word, Excel, Outlook, Access, databases, and Adobe Acrobat Professional
Ability to coordinate complex schedules, deadlines, travel arrangements, and financial documentation
Ability to maintain accurate calendars, spreadsheets, files, correspondence, and tracking systems
Ability to review and reconcile information from multiple sources
Strong communication, organization, attention to detail, and follow-through
Ability to collaborate, adapt to changing priorities, and handle sensitive information professionally and tactfully

PREFERRED BACKGROUND

Experience supporting a legal, court, Government, law-enforcement, victim-services, or similarly regulated environment
Experience coordinating travel or processing travel-related reimbursements
Experience supporting litigation, hearings, trials, or other deadline-driven legal matters
Familiarity with legal terminology, court documents, subpoenas, motions, or briefs
Experience assisting members of the public during sensitive or stressful circumstances

EDUCATION

High school diploma or equivalent required
Undergraduate degree preferred

LOCATION

650 Poydras Street, Suite 1600, New Orleans, LA 70130

TRAVEL

Travel may be required

WORK HOURS

Full-time, 40 hours per week
Occasional evening or weekend work may be required when approved and necessary to support case activities

TELEWORK

Situational telework may be authorized

TRAVEL

Occasional official travel may be required with prior approval

CLEARANCE

Must satisfy applicable DOJ background investigation, suitability, security, and facility-access requirements
Must have lived in the U.S. for 3 of the past 5 years or qualify for a federal or military overseas exception
Work may begin only after the required Government background-investigation waiver or approval is granted

CLIENT

Department of Justice (DOJ)

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Nonexempt

******************

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your highest level of education completed?*

LinkedIn Profile URL:

Have you lived in the United States for at least three of the past five years, or do you qualify for a federal or military overseas exception?*

Are you willing to undergo a background check in accordance with federal laws/regulations?*

This position is subject to federal drug-free workplace requirements. Are you able to comply with federal regulations regarding prohibited substances regardless of state law?*

Do you have a high school diploma or equivalent?*

Do you have experience providing administrative, legal, case, witness, travel, financial, or similar professional support?*

Are you proficient in Microsoft Word, Excel, Outlook, and Access?*

Do you have experience using databases and Adobe Acrobat Professional?*

Are you available to work approved evenings or weekends when required?*

Total years of administrative support experience?*

Total years of legal or case-support experience?*

Total years of experience coordinating services or logistics for witnesses, clients, or members of the public?*

Total years of experience tracking subpoenas, hearings, trials, appointments, deadlines, or other scheduled activities?*

Total years of experience arranging travel and lodging?*

Total years of experience processing vouchers, reimbursements, receipts, or other financial documentation?*

Total years of experience maintaining confidential files, records, databases, calendars, spreadsheets, or tracking systems?*

Total years of experience preparing and reviewing correspondence, reports, spreadsheets, or other documents for accuracy and completeness?*

How many miles is your commute to New Orleans, LA 70130*

What is your target salary for this job?*

What's the earliest date you can start work?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Witness Services Coordinator

Apply for this position