Support Specialist / Reader (for Visually Impaired Employee)

Remote

Full Time

Department of Education

Entry Level

ROLE
We are seeking a Support Specialist / Reader (for Visually Impaired Employee) to support the U.S. Department of Education Office for Civil Rights (OCR). You will assist a blind federal employee by providing individualized reading, proofreading, and administrative support in a remote setting. Responsibilities include reading inaccessible materials, reviewing documents produced by assistive technology, retrieving digital files, conducting minor research, and supporting routine clerical tasks in accordance with federal accessibility and confidentiality standards.

This is a full-time remote opportunity offering $17.00–$18.50 per hour plus $5.09 an hour in health & wellness benefits, along with job stability and security.

Apply today!

RESPONSIBILITIES

Read printed and electronic materials that are inaccessible to assistive technology
Proofread documents generated by assistive technology for accuracy and formatting
Retrieve and organize electronic and physical files as requested
Conduct minor research when websites or platforms are inaccessible
Type business documents such as letters, memoranda, and reports
Assist with timekeeping and personnel-related forms
Support clerical functions such as document preparation and filing
Carry packages, electronics, and files if working onsite
Interpret and describe visual materials such as graphs and charts
Highlight and summarize content in lengthy or complex documents
Communicate clearly and consistently with the supported employee
Coordinate tasks in alignment with the employee’s work schedule
Use Microsoft Office programs and common Windows-based applications
Operate assistive technology tools as needed to support accessibility
Maintain confidentiality of personal and work-related information

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of how to work with blind and low-vision individuals
Knowledge of reading service techniques for individuals with disabilities
Knowledge of English grammar, spelling, punctuation, and usage
Knowledge of assistive technology for blind individuals (e.g., screen readers)
Knowledge of Microsoft Word, Excel, and related Windows-based tools
Skill in proofreading and editing digital documents
Skill in summarizing and condensing information from complex materials
Skill in typing and keyboarding at a professional level
Ability to interpret and describe visual or non-verbal content
Ability to communicate effectively and respectfully
Ability to perform minor research tasks for inaccessible content
Ability to organize documents and assist with light filing
Ability to understand and work with professional terminology
Ability to perform general clerical tasks accurately and efficiently
Exceptional oral communication
Strong organizational habits

PREFERRED EXPERIENCE

Experience supporting blind or low-vision individuals

EDUCATION

High school Diploma or equivalent required
Undergraduate degree preferred

LOCATION

Seattle, Washington (Remote services permitted)

TELEWORK

Telework is available
Must be able to support Pacific Time work hours

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government

CLIENT

Department of Education

TRAVEL

Travel is not required

WORK HOURS

Monday – Friday
Between 7:15 a.m. & 3:45 p.m. Pacific Time (the schedule cannot deviate from this Pacific Time schedule)

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Non-Exempt

RELOCATION

Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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Support Specialist / Reader (for Visually Impaired Employee)

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