Program Analyst III

Agana Heights, Guam

Full Time

Department of Defense (DoD)

Mid Level

ROLE
We are seeking an experienced Program Analyst III to support the U.S. Naval Hospital Guam under the Defense Health Agency (DHA) in Agana Heights, Guam (a United States territory). This is a United States-based position that requires U.S. Citizenship. Your responsibilities will focus on delivering high-quality program and analytical support to ensure the accurate coordination of timecard workflows, the timely validation of labor cost and workload data, and daily collaboration with Resource Management staff, administrative departments, and DHA system stakeholders in a secure federal healthcare environment.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

TECHNICAL STACK

Defense Medical Human Resources System – Internet (DMHRSi)
Medical Expense and Performance Reporting System (MEPRS)
Data Quality Management Control Program (DQMC)
Military Health System GENESIS (MHS GENESIS)
Microsoft Teams / DoD365
General Fund Enterprise Business System (GFEBS)
Defense Travel System (DTS)

RESPONSIBILITIES
I. Administrative & Program Support (Approx. 30% of overall effort)

Draft and prepare reports, presentations, talking points, and visualizations for internal use and senior leadership briefings
Coordinate with the military treatment facilities (MTFs) website administrator to publish relevant data and program updates to the Command’s intranet
Schedule and facilitate meetings, seminars, training sessions, and audits related to DMHRSi, MEPRS, and DQMC programs

II. Data Collection, Analysis & Reporting (Approx. 40% of overall effort)

Collect, analyze, and validate personnel labor data and clinical workload data from all workcenters to ensure accurate cost representation of healthcare services
Perform manpower and workload data reconciliation for reporting to the DHA Financial Operations Directorate (J-8), the Commanding Officer, and other designated leadership
Monitor compliance with applicable Department of Defense (DoD), Bureau of Medicine and Surgery (BUMED), Department of the Navy, and Defense Health Agency (DHA) policy updates
Identify and analyze data discrepancies; submit tickets or incident reports via GSC Online Services Portal or MHS Service Helpdesk when issues cannot be resolved locally

III. Systems Support & Program Coordination (Approx. 25% of overall effort)

Maintain working knowledge of DMHRSi, MEPRS, and DQMC programs and their functions
Remain familiar with associated subsystems including MHS GENESIS (Revenue Cycle, PowerChart, Discern), Expense Assignment System (EAS), and GFEBS
Serve as a resource for understanding system upgrades, releases, and changes to ensure their application throughout U.S. Naval Hospital Guam and Branch Clinics
Assist with the development and delivery of training to Command staff and outlying clinics to ensure understanding and compliance with DMHRSi, MEPRS and DQMC Programs
Conduct audits and comprehensive reviews of department-level submissions and provide feedback to department heads to support process improvement

IV. Strategic Analysis & Process Improvement (Approx. 5% of overall effort)

Conduct special studies and data-driven analysis to identify process improvement opportunities, recommend corrective actions, and support decision-making
Present analysis results in verbal, written, or graphical formats to the Cost Analysis and Program Evaluation (CAPE) Office Supervisor, Director for Resource Management, and executive leadership

V. Other Duties as Assigned

Perform additional tasks within the general scope (e.g., support to the Resource Management Department, etc.)

KNOWLEDGE & SKILLS

Knowledge of medical office functions and clinical support operations
Knowledge of DHA systems and platforms (e.g., DMHRSi, MEPRS, DQMC, MHS GENESIS)
Ability to attain functional mastery as required by the role
Knowledge of the organizational structure, mission, and management objectives of the Command and its Branch Clinics (e.g., DoD, Navy, BUMED, and DHA)
Ability to evaluate work performance, assess resource utilization, and validate workload reporting methods/data outputs
Ability to prepare and deliver clear, effective written and oral reports (e.g., charts, graphs, and visual presentations)
Ability to establish and maintain professional working relationships across different departments
Ability to support data collection, validation, and reporting in compliance-driven environments

BACKGROUND

Minimum of one (1) year of experience in a general medical administrative environment required
Experience with DoD-specific platforms (e.g., DMHRSi, MEPRS, DQMC, MHS GENESIS) required
Experience with DoD systems and tools (e.g., DoD365, GFEBS, and DTS) preferred
Experience working within or supporting the DHA or MTFs strongly preferred
Experience with timecard systems, workforce planning, or manpower utilization analytics preferred
Experience coordinating with clinical and administrative departments in a healthcare setting preferred

EDUCATION

High school diploma or equivalent required
Bachelor’s degree in a related field preferred

LOCATION

Agana Heights, Guam (GU) 96910

TELEWORK

Telework may be authorized

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government

CLIENT

U.S. Department of Defense

TRAVEL

Travel may be required

WORK HOURS

40 hours
8 hours a day
5 days a week

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Nonexempt

RELOCATION

Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. The individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as personal computer, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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Program Analyst III

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