Education Center IT/AV Manager

Lompoc, CA

Full Time

U.S. Department of the Air Force

Mid Level

ROLE
We are seeking an experienced Education Center IT/AV Manager to support the Vandenberg Space Force Base (SFB) Education and Training Services team in Lompoc, California, in its mission to deliver high-quality instruction and training to military and civilian personnel. Your responsibilities will center on providing on-site operational support to ensure reliable scheduling, technology, and facility readiness for classrooms and events serving over 14,000 annual users.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES
I. Facility Operations

Serve as the facility focal point and technical expert for all computer, audiovisual (AV), and lighting needs at the Vandenberg Space Force Base (SFB) Conference and Event Center
Ensure presentations are functioning properly before events
Manage furnishings, equipment, and computers in the Conference and Event Center
Support high-level events hosted by Space Launch Delta 30 (SLD 30), Space Systems Command (SSC), mission partners, and external agencies
Coordinate complex, interrelated functions across wing and outside organizations
Perform all facility management duties during base exercises and real-world events
Report changes in Force Protection Condition (FPCON) levels and conduct facility walkthroughs to address anti-terrorism/force protection (AT/FP) concerns
Report suspicious items to the Law Enforcement Desk immediately
Support Shelter-in-Place (SIP) procedures under the direction of the Shelter Commander or Shelter Supervisor
Understand contracted services such as grounds maintenance, refuse collection, and custodial support, and notify base service contacts when needed

II. Scheduling Tasks

Oversee daily operations of the Vandenberg Education & Training Building to support customer needs and mission goals
Act as focal point for classroom scheduling, usage agreements, signage, and user issues
Schedule work to ensure smooth flow and even task distribution
Manage room requests in the Smartsheet database by capturing, reviewing, and responding to entries
Conduct pre-planning and training meetings with customers to explain classroom options

III. Maintenance Duties

Evaluate and inspect facility conditions and identify deficiencies in buildings and grounds
Coordinate with Civil Engineers and contractors for maintenance or repairs that cannot be completed in-house
Submit facility work orders through Civil Engineering in coordination with the Flight Chief
Maintain and update the Base Equipment Control Officer (BECO) spreadsheet to track classroom and testing equipment
Provide current inventory records to the Flight Chief or Education and Training Section Chief (E&TSC) upon request
Turn in unserviceable equipment and clear it from inventory records
Perform and document annual and change-of-custodian equipment inventories
Initiate a Report of Survey if equipment is missing
Administer all Facilities Management duties, including warranty coordination
Inspect for safety hazards and report issues per Air Force Instruction (AFI) 91-203
Submit AF Form 332 when corrective action is needed
Ensure compliance with Air Force Space Command Manual (AFSPCMAN) 91-710 for space-related facilities

IV. Technology Support

Perform physical inventories and maintain operational security of all IT, AV, and lighting equipment
Identify, resolve, or escalate IT, lighting, and AV issues
Evaluate, document, and procure replacement equipment through squadron or wing funding channels
Log on and restart all 65+ computers in the facility weekly
Inspect classroom technology daily, including smartboards, projectors, and other multimedia systems
Research and recommend equipment replacements, including detailed product specifications
Assist in purchasing replacement equipment through the government purchase card process
Track and manage IT service requests and resolutions in the designated database
Troubleshoot satellite hardware and operating systems used for instruction
Maintain and use the Cyberspace Infrastructure Planning System (CIPS), Work Order Management System (WOMS), and NEXGEN to submit requests for phone installation, movement, or repair
Coordinate with the Communications Focal Point (CFP) for base telephone system issues

V. Administrative Reporting

Create and analyze spreadsheets, charts, and usage data to inform resource planning
Brief the Flight Chief, Force Development on facility performance and future needs
Recommend upgrades or expansions to maintain a state-of-the-art education and training center
Prepare required correspondence, forms, records, and reports in compliance with AFIs and supplemental guidance

KNOWLEDGE & SKILLS

Knowledge of common military protocol practices, procedures, regulations, precedents, and guidelines
Knowledge of standard procedures for using computer systems and AV equipment in training and classroom settings
Knowledge of technical equipment, classroom scheduling, facility operations, and management information systems
Skill in assisting, troubleshooting, and training users on classroom technology setup and equipment use
Skills in financial and operational management
Ability to analyze program information and develop solutions to support mission objectives and resolve issues

BACKGROUND

Atleast 2 years of experience as the facility point of contact and technical lead for computer, AV, and lighting support during events and training
Atleast 2 years of customer service experience
Atleast 2 years of experience assisting with scheduling and conducting Satellite Broadcast Courses
All qualifying experience must have been obtained within the last five (5) years

EDUCATION

Associate degree in a related mechanical or electrical field preferred

LOCATION

Lompoc, CA 93437

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government

CLIENT

U.S. Department of the Air Force

TRAVEL

Travel is not required

WORK HOURS

40 hours
8 hours a day
5 days a week

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Exempt

RELOCATION

Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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Education Center IT/AV Manager

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