Information Receptionist

Atlanta, GA

Full Time

Department of Justice (DOJ)

Entry Level

ROLE
We are seeking an experienced Information Receptionist to support the Department of Justice (DOJ) U.S. Attorney’s Office (USAO), Northern District of Georgia (NDGA). Your scope of work involves providing comprehensive clerical and administrative support while maintaining efficient front desk operations and seamless office communication.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES
I. Reception Operations

Receive telephone calls and visitors to the office
Control access to the office and ensure that only properly cleared visitors are authorized entry
Notify staff members of visitors or incoming telephone calls
Take messages from and give messages to visitors and callers when staff members are unavailable
Respond to inquiries and provide general information regarding office programs
Advise callers or visitors to contact appropriate agencies and provide contact information when available
Coordinate all reception tasks with student clerks if available
Maintain multiple calendars for the government vehicle, conference rooms, and reception coverage
Update listings and directories as needed

II. Mail Handling

Receive, review, and distribute incoming mail (e.g., FedEx, DHL, UPS, and private couriers)
Maintain miscellaneous numerical and alphabetical files to check correspondence for unfamiliar material received
Annotate mail as required (e.g., attorney assigned, case number, etc.)
Ensure that mail received from other agencies is screened and distributed appropriately
Notify staff immediately upon receiving faxed materials and place them in the appropriate internal mailbox
Receive and verify all supply deliveries and library books
Send timely notifications of deliveries to appropriate administrative personnel
Scan and upload procurement and inventory documentation to the appropriate system and data categories

III. Case Tracking

Perform case management duties through the automated case tracking system (e.g., open, update, and close cases)
Search databases for required information as necessary

IV. Financial Oversight

Prepare Financial Litigation Unit (FLU) checks received by mail daily and forward them to the appropriate division
Safeguard checks not forwarded on the day of receipt due to lateness of arrival
Review fuel receipts with General Services Administration (GSA) Fleet Management to mitigate fraud, waste, and abuse
Update and verify Government-Owned Vehicle (GOV) fuel and travel logs
Maintain logs for “Home-to-Work” requests, repairs, and service work on GOVs

V. Document Creation

Use Microsoft Office software programs (e.g., Word, PowerPoint, Excel, and Outlook)
Produce a variety of written documents using advanced word-processing software functions
Create, copy, edit, insert, delete, and move text within a single document or between electronic word-processing files
Store, retrieve, and print documents requiring complex formats (e.g., graphics or tables within text)
Ensure that documents are in the proper format and verify spelling, punctuation, capitalization, and grammar
Consult with document authors to resolve questionable material

VI. Telecommunications

Maintain an up-to-date telephone listing and card file of addresses of departments and agencies
Obtain address information from letters and faxes that arrive in the office
Maintain telephone recording equipment and prepare recorded greetings
Activate off-duty telephone answering machines as required
Playback and transcribe messages regularly

KNOWLEDGE & SKILLS

Ability to manage directories, personnel lists, and guides to provide office information and refer inquiries appropriately
Skill in meeting and dealing with people in a courteous and tactful manner
Skill in operating a telephone switchboard system
Skill in operating a computer terminal, personal computer or electronic typewriter to produce a wide range of documents
Skill in entering data correctly into agency-specific computer programs (e.g., USAO)
Proficiency in Microsoft Office programs (e.g., Word, PowerPoint, Excel, Outlook, etc.)
Excellent written and oral communication skills

BACKGROUND

Two (2) years of experience in a professional office environment required
Proficient typing skills (e.g., typing at a speed of 50 WPM or more with high accuracy) required
A valid driver’s license required
Customer service experience preferred
Detail-oriented and organized

EDUCATION

High school diploma or equivalent required
Bachelor’s degree preferred

LOCATION

Atlanta, Georgia 30303

TELEWORK

CLEARANCE

U.S. citizenship required as it supports the U.S. federal government

CLIENT

Department of Justice (DOJ)

TRAVEL

Travel may be required

WORK HOURS

40 hours per week
8 hours a day

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Nonexempt

RELOCATION

Not eligible for relocation benefits

******************

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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Information Receptionist

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